Privacy Policy
Last updated: January 15, 2025
Welcome to SplitApp ("we," "our," "us")! This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and mobile application (collectively, the "Services").
By using the Services, you agree to the collection and use of information as described in this policy. If you disagree with any part of this policy, please do not use the Services.
1. Scope
This policy applies to all personal information we collect through the website splitapp.me, the mobile app, and any other related services (including APIs) that reference this policy.
2. Information We Collect
We may collect the following types of information:
a) Information you provide directly
- Account details: full name, email address, phone number (if applicable), and securely stored password.
- Profile information: profile photo, user settings, and any additional information you choose to share.
- User content: expenses, groups, comments, attachments (such as receipts), dates, amounts, and notes.
b) Automatically collected information
- Usage data: which screens you access, frequency, and duration of sessions.
- Device data: device model, operating system, app version, unique identifiers, language, and time zone.
- IP address, browser type, and general location data (if you allow it).
- Logs and diagnostic data.
3. How We Use the Information
We use the collected data to:
- Operate, maintain, improve, and personalize our Services.
- Allow you to create and manage groups and shared expenses.
- Send notifications, alerts, updates, and provide customer support.
- Detect and prevent fraud, ensure security, and protect users.
- Analyze usage trends to improve features and performance.
- Comply with legal obligations and respond to lawful requests.
4. Information Sharing
We may share your information in the following situations:
- With other users: within a shared group or expense, relevant data (such as amount, payer, and notes) may be visible to group members.
- With service providers: third-party vendors who help us operate the Services (hosting, analytics, payments, customer support). They can only use data as instructed and must maintain confidentiality.
- For legal reasons: when required by law, court order, or to protect our rights, safety, or that of others.
- In case of business transfer: if SplitApp merges, is acquired, or sells assets, your data may be transferred under equivalent privacy protections.
5. International Data Transfers
Because we may use servers or vendors in different countries, your data might be transferred to jurisdictions with different data protection laws. We take appropriate security measures (e.g., contractual clauses) to ensure your data remains protected.
6. Data Retention and Deletion
- We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, including legal and accounting requirements.
- You may request deletion or anonymization of your account and personal records. Some data may remain archived for legal reasons or dispute resolution.
- Full deletion may take up to 90 days, including backups.
7. Your Rights
Depending on your jurisdiction (e.g., under GDPR or LGPD), you have the right to:
- Access your personal data.
- Request correction of inaccurate or outdated data.
- Request deletion or anonymization of data.
- Request data portability.
- Restrict or object to processing for specific purposes (such as marketing).
- Withdraw consent at any time, where applicable.
To exercise your rights, contact us (see Section 11). We may request identity verification before processing your request.
8. Security
We apply technical and organizational measures to safeguard your information from unauthorized access, alteration, disclosure, or destruction — such as encryption, secure transmission, and access controls.
However, no online transmission or storage method is completely secure. Please use strong passwords and take care when sharing personal information online.
9. Cookies and Tracking Technologies
We use cookies, pixels, local storage, and similar technologies to:
- Authenticate users and maintain sessions.
- Remember preferences.
- Measure usage and performance.
- Support analytics and marketing (when applicable).
You can adjust your browser settings to refuse cookies, but some features may not function properly.
10. Changes to This Policy
We may update this Privacy Policy periodically. The updated version will be posted with a revised "Last updated" date.
If significant changes occur, we will notify users via email or in-app alerts.
11. Contact Us
If you have questions, requests, or complaints regarding this Privacy Policy or your data, please contact us at:
Email: hello@splitapp.me